Provision of high-quality client service programs
Our client service programs include product order management, resolution of business errors, provision of new products, product after-sales-service, product promotion update, product revision and product management.
COLORLEN’s operational support provides convenience to the partnering company with simple and prompt service system.
We provide prompt response on order, inventory, product revision inquiries.
Preview is available for new product development and specification, where sample order can be also carried out on real-time basis.
COLORLEN provides product promotions to enhance competitiveness of partnering company in the market.
ONE-STOP product consultation sessions allow for a prompt communication, which helps to resolve any problem faced by our client company.
Production flow of the order can be accessed to check for expected delivery date.
<B2B Partnership Contract Conditions>
Low-cost deposit system under B2B partnership contract allows for direct convenient supply of products to retail clients.
We have various platforms depending on your needs. Our professional designers will develop lenses of a customized design, size, color to cater for your needs.
We provide an initial consultation session to find your needs on general aspects in expected product concepts, cost and materials.
We proceed to render the specified design to find out appropriate packaging, label, LOT quantity, and supply schedule.
Expected pricelist is determined after product specification.
Detailed Specification for designs and colours.
We produce samples based on the needs identified in previous stages and get the final confirmation before manufacturing the final product.
Production, quality control and shipment are carried out.